case management

Community Based Programs

Level II In-Home Monitoring (originated 1998) serving north & west Milwaukee County located at 76th street.

This contract is an early intervention program focusing on boys and girls, age 10 through 17, who have committed an offense and are at risk for repeatedly reentering the juvenile justice system. The program provides daily face-to-face contact with each child by a Tracker or Case Manager. Group, individual, family, and recreational counseling activities are provided on a weekly basis.

The goal of the program is to assist the child in such a way that helps them avoid further law violations, comply with all court orders and improve their functioning in school, in the community, and within the family. The major goal is the ensure the youth’s return to their appointed court date prepared to present themselves and indicate what changes have been made in their lives that will prevent a re-offense from occurring. Services typically are provided for one to three months but can be extended if deemed necessary by the court.

Treatment Foster Care (TFC) (originated 2001) serving Milwaukee, Racine, Waukesha, and Kenosha counties.

St. Charles is a licensed State of Wisconsin Child Placing Agency serving children ages 0 – 18 years old. This program is for youth with special needs that have been removed from their homes due to abuse, neglect or significant behavioral issues. Eligible clients and their families receive matching/placement, case management, counseling, and 24 hour crisis management/stabilization services for youth placed in their homes.

Foster Parents are trained, licensed, and supervised by a St. Charles Licensed Clinical Social Worker and receive weekly services from a program Case Manager. The goal of this program is to provide the child with the highest level of care in a safe, nurturing, therapeutic and stable environment until they are reunited with their biological family, adopted, or moved to a more independent living arrangement. Case Managers work closely with the Foster Parents providing them with support, guidance and direction to help them reach the identified goals of the placement.

Professional Foster Parent (PFP) (originated 2008) serving Milwaukee, Racine, Waukesha, and Kenosha Counties.

The program was originally designed specifically for at-risk, court ordered girls ages 14- 17 that exhibited extreme run away and aggressive, harmful behaviors to themselves or others. They typically have failed at multiple out of home placements and can benefit from having one-on-one attention and care. The Foster parent who is also the agency’s contracted employee serves a dual role as the parent and the Care Coordinator for the youth. All St. Charles Professional Foster Parents hold at minimum a Bachelor’s degree in Social Work or Human Services and are trained as a Care Coordinator using Wraparound Milwaukee’s philosophy of care.

Family Development Center –(originated 1995) serving Milwaukee, Waukesha, Racine, and Kenosha County, serving Youth and Adults – main branch at 76th street.

There components of the Family Development Center:

  • In the Mental Health component, eligible clients have a diagnosable mental health disorder or a medically significant emotional or social impairment that interferes with their daily functioning. Masters degreed therapists who have at least 3000 hours of post-masters degree experience provide mental health counseling and treatment including family, or group therapy, and behavioral health intervention.
  • In the Support Services component, eligible clients have social and/or interpersonal problems that interfere with their daily functioning. These are children and families who may not have as severe mental health issues, but need assistance in developing better skills in areas such as communication, anger management, social interaction, crisis stabilization and parenting. Masters and Bachelors degreed counselors and certified Case Aides provide these services.
  • In the AODA (Alcohol and Other Drug Abuse) component, eligible clients receive a variety of evaluation, diagnostic, crisis, education and treatment services with relation to substance abuse to eliminate negative symptoms and restore effective functioning. Education and treatment services are offered individually and in groups with the goal being to help the client recognize the need to achieve changes in their thinking toward the use and abuse of alcohol and other mood altering substances. All counselors providing AODA services are Wisconsin State certified.

The overall goal of the Family Development Center services is to help children and families reduce or eliminate the mental health symptoms that interfere with their daily functioning. We strive to provide preventive services for youth who are at risk of being removed from their home environments and placed in out-of-home care. Should out of home care become a reality, the center is available to provide the support and stability needed for the child to deal with the transition.

Mental Health Training (originated 2009) serving Milwaukee County contracted agencies for BHD/SAIL services, located at BHD).

This program provides the coordination and training logistics for contracted agencies with Milwaukee County that provide Substance Abuse and Mental Health services to adults. The Comprehensive Continuous Integrated System Coordinator (CCISC)is responsible for coordinating the implementation of the Comprehensive Continuous Integrated System of care to develop a welcoming, recovery oriented, integrated system in Milwaukee County. St. Charles is also responsible for aligning implementation activities at the level of county behavioral health, other county divisions & services, providers & programs, change agents, clinical practice & clinician competencies & consumer & family stakeholders.

This program is also responsible for the provision of training and coordination of development workshops to appropriate agency and contract staff in core competencies as defined by the agency along with linking with project coordinators in other parts of Wisconsin, and across the country. Project recipients are the employees and staff of agencies contracted with Milwaukee County.

Children’s Mobile Crisis (CMC) (originated 2002) serving Milwaukee County located at BHD.

Staffed by a team consisting of Psychologists, social workers, nurses, case managers and a consulting physician, the Children’s Mobile Crisis provides crisis intervention services on a 24 hour basis to families enrolled in the Wraparound Milwaukee Program. In addition, this team provides services to any family in Milwaukee County with a child who is having a mental health crisis when the behavior of the child threatens his or her removal from home, school, etc.

The CMC team goes to where the crisis is occurring, assesses the situation, and determines if the child’s behavior or mental health condition can be met with interventions in the home or whether temporary placement in a crisis group home or other emergency setting is required. The CMC team also assesses whether the child’s behavior constitutes a danger to that child or others requiring possible psychiatric inpatient hospitalization.

In addition to crisis intervention services, the Team can provide short-term case management and can link the child and family to other community services. The CMC team oversees the operation of St. Charles’ Haven House, an 8-bed crisis/respite group home, which can serve as an alternative to inpatient hospitalization or resource for the child to transition from the inpatient facility.

Wraparound Training (originated 2008) serving all Milwaukee County Wraparound Program Care Coordination agencies located at BHD.

This contracted component provides staff that are trained and experienced in Wraparound Program philosophies, systems and services. Staff works in collaboration with all Wraparound agencies in Milwaukee County by providing mentoring, coaching and appropriate modeling for Care Coordinators to provide home based services to enrolled clients. Employees in this area have typically served as Care Coordinators, Lead staff and Program Supervisors prior to moving to the Training area.