managed care

Case Management

Wraparound Care Coordination (originated 1994) serving Milwaukee County, located at 76th street.

This program serves youth primarily ages 8 through 17 who have been court ordered into the program, have a diagnosed severe emotional disturbance, and are at high risk for out-of-home placement.

The goals of the Wraparound Care Coordination program is to successfully maintain the youth in the least restrictive setting, improve the functioning of the child and family across all life domains, and assist the family in building natural supports that can be maintained after the family is dis-enrolled from Wraparound Care Coordination.

A Care Coordinator assembles a child and family team consisting of school and court representatives, family members, and other people who can be supportive to the family. An assessment of the family’s strengths and needs is completed and a Plan of Care is developed to meet the needs and enhance the strengths of the family. Weekly the Care Coordinator meets with the family in their home with the goal of empowering them and encouraging independent decision making with regard to their children. The Care Coordinator then purchases services through the provider network to meet the family’s needs as identified in the Plan of Care. The children and families have access to program staff 24 hours a day, 7 days a week.

Family Intervention Support Services (FISS) (originated 2002) serving Milwaukee County families, located at 4610 W. Fond du Lac Ave.

FISS Case Managers are assigned to work with families with whom they meet at least once per week. An assessment of the family’s strengths and needs is completed with the family and a safety plan is created and reassessed weekly. Services are then contracted with network providers. These community resources are used to assist the family in meeting their needs so that they can provide for the safety and basic needs of their children. These services are provided within the home, helping the family to solicit natural supports within their families and communities to encourage and facilitate continued family safety once formal services are withdrawn. The program goal is to maintain the child within their own home and to improve the parents’ ability to provide for the physical and emotional needs of their children.

Project O Yeah (Older Youth Emerging into Adult Hood) (originated 2010) serving Milwaukee county located at 4610 W. Fond du Lac.

O-YEAH is a federally funded initiative from SAMHSA (Substance Abuse and Mental Health Services Administration) designed to provide services and support to young people residing in Milwaukee County, ages 16 to 25, to successfully transition to adulthood. With respect, dignity and the focus on strengths, these young adults will develop, coordinate and mobilize resources to support their quest for successful independence into adulthood.

Through the assistance of Transition Specialists, the project provides access for youth and young adults with serious Mental Health, Conditions to necessary community resources that will help them become successful in their transition to adulthood. The focus of support includes the following dimensions of adult life: Living (housing), • Working (employment), • Learning (school/training), • Belonging (friendships), Healing (health), • Being Safe, etc.

Owens Place (originated 2012) serving Milwaukee county, located at 4610 W. Fond Du Lac Avenue. Owen’s Place Website

Owen’s Place is designed as a drop-in resource and support center for youth & young adults typically involved with Wraparound Milwaukee programs. The primary goal of the clubhouse is to establish a welcoming environment in which older youth & young adults will find inviting and come regularly to create positive relationships while seeking information that supports independent living. Owen’s Place has computers, resource information, a lounge, a cooking facility and a few recreational outlets (pool table, ping pong table, Wii Gaming System, foosball table). It is staffed with a Resource Coordinator and Peer Specialists whose roles are to build relationships, engage young adults and strategically direct them to resources.

Programming is often driven by the young adults involved. As a result, Owen’s Place also offers mini workshops on life skills, such as applying for jobs, opening a bank account, cooking and budgeting and brings in various community resources each month.

Owen’s Place is open to all young adults between the ages of 16-24 years old with emotional and behavioral challenges.